About McAfee TechMaster

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McAfee TechMaster team members have proven expertise with hardware, software and the internet. It's the only thing we do, and we do it better than anyone else.

We've handled more than 500,000 technical transactions with best in class issue resolution rate.

We've got world-class customer satisfaction scores. That means if it can be fixed, we'll fix it. Otherwise, you get your money back. It's that simple.

PC Checkup Download

McAfee TechCheck tool scans your computer to identify software or hardware issues that might impact your PCs performance.

Checks for issues with operating system, network and browser configuration, hardware and peripheral devices and software applications.

Identifies and flags issues which needs attention so you can personally troubleshoot them or chat with a McAfee TechMaster expert who can recommend the best support service you can avail to resolve all the issues.

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McAfee® TechCheck Download

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McAfee TechCheck tool scans your computer to identify software or hardware issues that might impact your PCs performance.

Checks for issues with operating system, network and browser configuration, hardware and peripheral devices and software applications.

Identifies and flags issues which needs attention so you can personally troubleshoot them or chat with a McAfee TechMaster expert who can recommend the best support service you can avail to resolve all the issues.

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McAfee Concierge Gold Annual Subscription

With a McAfee TechMaster Concierge Gold subscription, you'll get one year of unlimited* technical support, any time you need it. Get help with virus removal, device set up, complex troubleshooting, and more!.

McAfee Virus Removal Service

With McAfee Virus Removal Service, our security experts remotely access your PC and remove viruses, spyware, and any other threats or pesky programs hiding in your PC while you watch their every move in real time.

McAfee TechCheck - Free PC checkup

Slow PC? Not sure why? With our free McAfee TechCheck scan you quickly identify issues that may be slowing down your PC.

User Videos

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McAfee Concierge Gold Annual Subscription

With a McAfee TechMaster Concierge Gold subscription, you'll get one year of unlimited* technical support, any time you need it. Get help with virus removal, device set up, complex troubleshooting, and more!

McAfee Virus Removal Service

With McAfee Virus Removal Service, our security experts remotely access your PC and remove viruses, spyware, and any other threats or pesky programs hiding in your PC while you watch their every move in real time.

McAfee TechCheck - Free PC checkup

Slow PC? Not sure why? With our free McAfee TechCheck scan you quickly identify issues that may be slowing down your PC.

 

Testimonials

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Angela S. - FL

Great. So helpful. My agent was very nice and knew how to fix the problem quickly. Very professional.

Patricia M. - VA

This was *far* more than we had expected. My husband and I watched in amazement as TechMaster repaired our PC in ways we never expected.

Fred S. - Ontario, CA

I felt I was valued by the agent who was very patient to explain the process and assist in clarifying my issue.

Helen H. - Alberta, CA

Results are almost immediate compared to taking my computer to an agent. The cost is very effective in comparison to paying a local agent by the hour ($100 compared to $179 for the year).

David H. - CA, USA

Dipshanu was extremely patient and effective. When I first signed up for the service I had my doubts. but Know I feel you don't charge enough for your service. I will definitely tell me friends and business associates about the value your service provides.

Helen H. - Alberta, CA

Results are almost immediate compared to taking my computer to an agent. The cost is very effective in comparison to paying a local agent by the hour ($100 compared to $179 for the year).

David H. - CA, USA

Dipshanu was extremely patient and effective. When I first signed up for the service I had my doubts. but Know I feel you don't charge enough for your service. I will definitely tell me friends and business associates about the value your service provides.

Testimonials

Angela S. - FL

Great. So helpful. My agent was very nice and knew how to fix the problem quickly. Very professional.

Patricia M. - VA

This was *far* more than we had expected. My husband and I watched in amazement as TechMaster repaired our PC in ways we never expected.

Fred S. - Ontario, CA

I felt I was valued by the agent who was very patient to explain the process and assist in clarifying my issue.

Helen H. - Alberta, CA

Results are almost immediate compared to taking my computer to an agent. The cost is very effective in comparison to paying a local agent by the hour ($100 compared to $179 for the year).

David H. - CA, USA

Dipshanu was extremely patient and effective. When I first signed up for the service I had my doubts. but Know I feel you don't charge enough for your service. I will definitely tell me friends and business associates about the value your service provides.

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How it Works

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Three steps to a worry-free computer - we've made tech support much easier for you.

You no longer have to follow difficult technical instructions over the phone to resolve your computer problems, leave it to us.

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Connect:

We use best-in-class secure remote access technology to connect to your computer and troubleshoot the issues. Once you authorize the remote connection, you can sit back and relax and watch our Tech Masters resolve your complex issues in no time.

Diagnose & Fix:

We have automated tools to help resolve most of the computer issues faster. For other complex issues, our techs are subject matter experts in what they do - that is why we provide money-back guarantee for our service(s).

Support:

Troubleshooting is no secret recipe and we don't intend to keep it that way. Our technicians will be glad to answer any questions you may have during the troubleshooting. We will also help you with some useful tips and tricks to help you maintain your computers optimal performance and prevent security threats in future.

FAQ's

What is McAfee® TechMaster?

  • McAfee® TechMaster is a one-stop technical support provider for all your technology needs. Got issues with computer, Smartphone, tablet & digital devices? We are here to help.
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In which countries is McAfee® TechMaster support provided?

  • Currently we offer services to our customers in United States, Canada and United Kingdom. If you are from a country outside of our current geo support and would like to avail our services soon, click here to send a feedback to us and we’ll glad to review your request
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What type of services are offered?

  • With single incident (one-time) support to unlimited annual peace of mind subscription services, we cover it all. Our services include virus and malware removal, optimizing your slow computer and internet, software installation, setting up your home network and getting all your connected devices working perfectly.
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How can I buy a McAfee® TechMaster service? Is the purchase process secure?

  • You can purchase our services online using a Visa, Master or American Express credit card - and its completely secure. You can also call our toll free number and a sales agent will help you purchase the service over a secure IVR payment gateway.
  • We DO NOT collect your credit card information and none of our agents will ask you for it.
  • In case you want to use a payment method other that what we currently provide, please click here send a feedback to us and we will be glad to review your request.
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What type of devices you support?

  • We provide support for PCs running on Windows XP or higher and Macs on Tiger (V 10.4) or higher. We also support Smartphone and Tablets running Android, IOS and Windows mobile, printers, digital devices, music players and home networks and more. Click here to get to know more.
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Is remote connection secure? What are the benefits?

  • Remote access software we use is best-in-class. It employs end-to-end, 256-bit SSL encryption - the same security levels used and trusted by major banking institutions.
  • With remote access, our technicians can seamlessly access your computer and resolve issues in no time. You no longer have to worry about following technical instructions over the phone and troubleshooting yourself, remote access technology just makes it easier.
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What are the McAfee® TechMaster hours of operation?

  • You never know when a technology issue can occur. That is why we are here to help 24/7, 365 days a year.
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What if my issue cannot be resolved?

  • With best in class automated tools and subject matter expertise at our disposal, we guarantee that we will resolve all your issues. Hence we provide a 7 day money back guarantee - if we cannot fix your issue, we will give your full money back.
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Are your customers happy with your service?

  • Our customer testimonials can answer that question justly. Here are some additional facts to add to it:
    • Over 80,000 customers who have vouched for us can't be wrong
    • We have handled hundreds of thousands of technical transactions till date with a success rate of over 90%
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