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McAfee® Setup & Optimize
$69.95 per incident
One phone call is all it takes to get your computer, smartphone, or tablet working the way it should. We’ll help you set up your home network, walk you through the process of connecting your devices, show you how to improve your PC’s performance or help you install common software.

Express installation of software and apps

We’ll guide you through installing and configuring your PC, Mac, and mobile applications.
 
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  • Help install and configure popular PC, Mac, and mobile applications, such as Adobe software, media players, Skype, messenger applications, and iTunes
  • Provide support for Microsoft Office—for PC and Mac
  • Configure popular email clients, such as Microsoft Outlook, Pegasus Mail, Mozilla’s Thunderbird, and Mac Mail
  • Help install and configure all major browsers, including Internet Explorer, Firefox, Chrome, Safari, and Opera
  • Get your smartphone apps up and running

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Tune-up for PC

We’ll help bring your slow PC back to life by repairing its performance and getting it back to top speed.
 
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  • Perform over 200 automated fixes to improve your PC’s performance
  • Remove unnecessary programs, processes, and system services
  • Improve system boot time
  • Tune up memory management
  • Retrieve valuable hard drive space
  • Optimize Internet and browser settings
  • Schedule automatic defragmentation and bad sector checks
  • Schedule critical Windows and service pack updates

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Setup for PC

We’ll get your new PC up and running in no time, and help you set up your monitor, keyboard, mouse, and printer.
 
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  • Set up and configure your new PC
  • Customize your user account with a screensaver, preferred icon sizes, a profile picture, sound themes, and a tailored task bar
  • Personalize your browser with your favorite home page and site bookmarks, and optimize the security settings to block and allow the right websites
  • Create up to five user accounts
  • Download and install required software
  • Set up your peripheral devices
  • Configure your Internet settings
  • Configure up to five email accounts

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Setup for Mac

We’ll get your new Mac up and running in no time, and help you set up your monitor, keyboard, mouse, and printer.
 
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  • Register your new Mac and create a new user
  • Customize your user account with a screensaver, preferred icon size, a profile picture, sound themes, and a tailored dock
  • Personalize your browser with your favorite home page and site bookmarks, and optimize your security settings to block and allow the right websites
  • Create up to five user accounts
  • Download and install required software
  • Set up your connected devices and configure your Internet settings
  • Configure up to five email accounts
  • Show you how to set up your firewall, configure hot corners, customize the Max OS X Finder, download software updates, get media player plug-ins, and more

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Setup for smartphones and tablets

We’ll show you around your new smartphone or tablet, and help you get it working the way you want.
 
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  • Set up your Symbian, Android, iPhone, Blackberry, or Windows Mobile device
  • Show you how to customize user settings, manage your contacts, optimize the battery and memory, and configure security
  • Configure your email, customize entertainment, and help you install Internet-based and popular mobile apps
  • Walk you through basic device security, such as enabling phone and SIM lock
  • Show you how to use GPS
  • Help you connect to a wireless network

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Setup for home networks

We’ll make sure your home network is working properly so you can stay connected—with or without wires.
 
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  • Connect a single PC, Mac, or tablet to as many as four other devices, such as printers or gaming consoles
  • Configure your wired or wireless network
  • Secure your network and Internet connectivity
  • Show you how to share files
  • Update your router’s firmware
  • Create a log of your network configuration

To get your network up and running, you must have a router, an ISP modem, active internet connection, LAN cables, and Internet configuration settings from your Internet Service Provider. All computers and devices must be in working condition.


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Setup for peripheral devices

We’ll get your printers, cameras, music players, and other devices playing nicely with your PC or Mac.
 
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  • Provide support for digital cameras, printers, fax machines, scanners, and gaming consoles
  • Connect and set up a device
  • Install software drivers and included software packages
  • Transfer music or photos from your device to your computer
  • Answer questions about basic features
  • Offer tips on photo editing, sharing, and presentation techniques
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PC USB Devices Home Network Tablet PC Mobile Device Camcorder Printer software